Shipping policy

International Duties & Customs

Orders shipped to the United States may be subject to customs duties, taxes, or import fees upon arrival. These charges are determined by the destination country's customs authority and are not included in your order total at checkout. Any such fees are the responsibility of the customer and are collected by the shipping carrier at the time of delivery.

We are not able to predict the exact amount of these fees, as they vary by product, value, and destination. For more information, please contact your local customs office before placing your order.

Thank you for shopping with Nurelle! Orders are processed within 1–3 business days. Standard shipping takes 7–15 business days. Shipping costs are calculated at checkout. You'll receive a tracking number once your order ships. If your order hasn't arrived within 20 business days, contact us and we'll make it right.